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Software Requirements

Does it matter which Internet browser I have on my computer?
You can use Internet Explorer, Safari, or Firefox when shopping at the Saddleback Educational eStore. If you experience difficulty completing a transaction, you may need to upgrade your Internet browser.

What kind of software will I need?
All of the book files downloaded from our Educational eStore are downloaded as a PDF file (if you have purchased software, it will be in a compressed archive format). PDF stands for Portable Document Format. A PDF file is interchangeable between operating systems, making it one of the easiest ways for you to exchange files, regardless of the type of computer you are using. PDF has quickly become the standard for publishing documents on the Web. In order to view PDF files, your computer needs a copy of Acrobat Reader installed on it. Acrobat Reader is free from Adobe and can be downloaded safely and installed quickly on your machine. This free program will enable you to view and print any PDF file.

How do I install Adobe Acrobat on my computer?
Adobe Systems Inc. has all the information you need at their web site. Depending on how old or new your computer is, you will install either Version 6, Version 7, or Version 8. Version 8 is the newest version, and has the most features. However, your computer must meet the minimum requirements before you can use Version 8. Acrobat Reader is free from Adobe. Download Acrobat Reader or upgrade your current version of Adobe Acrobat.

How do I know what version of Acrobat Reader is installed on my computer?

Windows 95/98/ME/2000/XP
Open the program. Under the Help menu, select About Acrobat Reader. The screen that opens up will tell you what version you are using. This is always indicated by a set of numbers after the program title. eg. Acrobat Reader 7

Macintosh OS 8.6 - 9
Open the program. Under the Apple menu (the picture of the apple at the top left corner of your screen) select "About Acrobat Reader". The screen that opens up will tell you what version you are using. This is always indicated by a set of numbers after the program title. eg. Acrobat Reader 7

Macintosh OS X
Open the program. Under the Acrobat Reader menu, select "About Acrobat Reader". The screen that opens up will tell you what version you are using. This is always indicated by a set of numbers after the program title. eg. Acrobat Reader 7

The Adobe Acrobat Reader information above is basic by nature. For a detailed collection of information specific to Adobe Acrobat Reader (e.g., viewing, saving, and printing files) please click here.

If you have any questions about the Saddleback Educational eStore or require further information, please contact:

  • Customer Service Department
  • The Saddleback Educational eStore
  • E-mail: customerservice@educationalebooks.com
  • Phone: (780) 440-9875 (Monday - Friday)

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