Security and Privacy
How will the security and privacy of my transaction be ensured?
At the Saddleback Educational eStore, we recognize that the privacy of your personal information
is of the highest importance. When making purchases at the Saddleback Educational eStore you can
be assured that all personal or confidential information is collected and stored in a highly secure manner.
What information do you need to collect from me?
To complete your order, we need to collect some information
about you. When you order a product from us we will ask for your
name, email address, credit card number and expiration date. Periodically, we share our members' registration information
with a select few education-based
companies who have special offers that they would like to share with you. If you prefer not to receive these special
offers, you can indicate this at the time of registration, or at any time by modifying
your membership information.
Is it safe to use my credit card online?
Yes. The servers we use are completely secure and
all of the transactions you complete over the Internet are fully
encrypted in SSL to fully protect all of the information you provide.
When on a secure web page you should see the security icon on
your browser's status bar light up and lock, or some other security
notifying feature on your browser enable itself.
What does 'Encryption' mean and how does it work in relation
to my order?
All aspects of the Saddleback Educational eStore system that either collect
or transmit personal or billing information are protected by Secure Socket Layer (SSL) encryption,
which is the Internet standard for secure transactions. When your order is processed over the Internet
the information is sent in a scrambled (encrypted) format. Because
the information is protected by SSL encryption, unauthorized parties
are unable to decode the information making the transaction completely
safe and secure.
What's a 'Cookie' and how does it impact me?
When you surf the Internet, your browser stores a small bit of text or information every time
you visit certain sites. That small bit of stored text or information is called a 'cookie'. If the site
you are visiting uses cookies, its Web server will ask permission to pass a cookie to your browser. Some
sites on the Internet use cookies for a variety of purposes, such as to keep track of numbers of visits
to their site. The Saddleback Educational eStore uses cookies to simply
remember who you are once you have logged into our eStore. Therefore, no cookie is passed from our site
to your browser until you have logged in. The information on the cookie we pass you expires as soon as
you quit, exit, or restart your browser. We do not store any information passed between your computer and our
website as a result of this cookie.
If you need some assistance configuring your browser to accept cookies from
our site, please visit our Cookies - Why and How page.
What safeguards do you have in place to ensure the privacy
of my order and personal information?
When on a secure web page you should see the security icon on
your browser's status bar light up and lock, or some other security
notifying feature on your browser enable itself.
If you have any questions about the Saddleback Educational eStore or require further information, please contact:
- Customer Service Department
- The Saddleback Educational eStore
- E-mail: customerservice@educationalebooks.com
- Phone: (780) 440-9875 (Monday - Friday)
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